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For Admins
For Admins
28 articles
Getting Started
Getting Started - Quick links
How to invite/add new users
How to manage users
How to create groups, teams, and learner roles
Solidroad FAQ for Admins
Simulations
How to create simulations
How to create and manage roles for simulations
How to manage teams for simulations
How to change the difficulty of a simulation
Languages supported for simulations
Scorecards
How to create a scorecard
How to use scorecards for simulations
Building Scorecards 101/Cheatsheet
Training
Personas
1 article
Assignments
3 articles
Reporting
5 articles
Quality
How to auto-score live customer conversations – Quality
Solidroad + Gong Integration Guide
Solidroad + Zendesk Integration Guide
Solidroad + Intercom Integration Guide
Hiring
How to create assessments for hiring
How to view hiring reporting