Solidroad

This manual will guide you through creating a customised scorecard in Solidroad. Learn how to configure scorecards to track learner performance, monitor progress, and provide personalised feedback within the training…

How To Create a Scorecard

On the Solidroad platform, creating simulations is key to customising training experiences. Users can design interactive, real-world scenarios that enhance skill development and optimise learning outcomes for both trainers and…

How to create simulations

This manual explains how to access and review training reports in Solidroad. You’ll learn to track learner progress, performance, and key metrics to evaluate training effectiveness and make informed decisions.

How to view training reporting

This manual will guide you through creating and managing assignments in Solidroad, including defining details, assigning tasks, adding content, and configuring settings like due dates, passing scores, and certification to…

How to create an assignment

This manual explains how to access and view detailed profiles of learners in Solidroad. You’ll also learn how to track individual progress; review completed simulations and monitor performance metrics to…

Learner profiles – training

This manual will guide you through setting up learner roles, teams, and groups in Solidroad. Learn how to organise learners effectively, assign appropriate roles, and create teams and groups to…

How to create groups, teams, and learner roles

This guide will walk you through adding or inviting new members to your organisation on Solidroad. You will learn how to send invitations and assign member roles.

How to invite a new user

This guide will show you how to create, customize, and manage personas for simulations, including defining details, selecting attributes, and adjusting features like voice and avatar.

How to create a persona for simulation

Welcome to the User Settings guide in Solidroad. This guide helps you manage users, permissions, groups, and roles. As an admin, you can customize roles and control access to ensure…

How to manage users

This guide shows how to auto-score live customer conversations with Solidroad's Quality tab, analyze calls from tools like Intercom, upload recordings, and track performance using filters for accurate assessments.

How to auto-score live customer conversations – Quality

Welcome to the Solidroad guide on Viewing Hiring Reports. This manual will help you track key metrics like simulations completed, average scores, and time saved. Learn how to customise reports…

How to view hiring reporting

This guide explains how to create and manage hiring assessments in Solidroad, including setting up simulations, attempt limits, and instructions. You'll also learn to track progress, test assessments, and make…