Solidroad

<a href="https://intercom.help/solidroad/en/articles/10367640-how-to-manage-users" rel="nofollow noopener noreferrer" target="_blank">How to manage users</a>

<a href="https://intercom.help/solidroad/en/articles/10365770-how-to-create-groups-teams-and-learner-roles" rel="nofollow noopener noreferrer" target="_blank">How to create groups, teams, and learner roles</a>

1. <a href="https://intercom.help/solidroad/en/articles/10367640-how-to-manage-users" rel="nofollow noopener noreferrer" target="_blank">How to manage users</a>
2. <a href="https://intercom.help/solidroad/en/articles/10367640-how-to-manage-users" rel="nofollow noopener noreferrer" target="_blank">How to manage users</a>
3. <a href="https://intercom.help/solidroad/en/articles/10365770-how-to-create-groups-teams-and-learner-roles" rel="nofollow noopener noreferrer" target="_blank">How to create groups, teams, and learner roles</a>

Scorecard, Persona, and Simulation Management

<a href="https://intercom.help/solidroad/en/articles/10364877-how-to-create-a-scorecard" rel="nofollow noopener noreferrer" target="_blank">How to create a scorecard</a>

<a href="https://intercom.help/solidroad/en/articles/10443836-how-to-create-and-manage-scorecards-for-simulations" rel="nofollow noopener noreferrer" target="_blank">How to create and manage scorecards for simulations</a>

<a href="https://intercom.help/solidroad/en/articles/10366437-how-to-create-a-persona-for-simulation" rel="nofollow noopener noreferrer" target="_blank">How to create a persona for simulation</a>

<a href="https://intercom.help/solidroad/en/articles/10443765-how-to-edit-a-persona" rel="nofollow noopener noreferrer" target="_blank">How to edit a persona</a>

<a href="https://intercom.help/solidroad/en/articles/10443794-how-to-delete-a-persona" rel="nofollow noopener noreferrer" target="_blank">How to delete a persona</a>

<a href="https://intercom.help/solidroad/en/articles/10296277-how-to-create-simulations" rel="nofollow noopener noreferrer" target="_blank">How to create simulations</a>

<a href="https://intercom.help/solidroad/en/articles/10443803-how-to-create-and-manage-roles-for-simulations" rel="nofollow noopener noreferrer" target="_blank">How to create and manage roles for simulations</a>

<a href="https://intercom.help/solidroad/en/articles/10443823-how-to-manage-teams-for-simulations" rel="nofollow noopener noreferrer" target="_blank">How to manage teams for simulations</a>

<a href="https://intercom.help/solidroad/en/articles/10443010-how-to-configure-simulation-attempts-for-learners" rel="nofollow noopener noreferrer" target="_blank">How to configure simulation attempts for learners</a>

<a href="https://intercom.help/solidroad/en/articles/10522248-how-to-change-and-manipulate-the-difficulty-of-a-simulation" rel="nofollow noopener noreferrer" target="_blank">How to change and manipulate the difficulty of a simulation</a>

1. <a href="https://intercom.help/solidroad/en/articles/10364877-how-to-create-a-scorecard" rel="nofollow noopener noreferrer" target="_blank">How to create a scorecard</a>
2. <a href="https://intercom.help/solidroad/en/articles/10443836-how-to-create-and-manage-scorecards-for-simulations" rel="nofollow noopener noreferrer" target="_blank">How to create and manage scorecards for simulations</a>
3. <a href="https://intercom.help/solidroad/en/articles/10366437-how-to-create-a-persona-for-simulation" rel="nofollow noopener noreferrer" target="_blank">How to create a persona for simulation</a>
4. <a href="https://intercom.help/solidroad/en/articles/10443765-how-to-edit-a-persona" rel="nofollow noopener noreferrer" target="_blank">How to edit a persona</a>
5. <a href="https://intercom.help/solidroad/en/articles/10443794-how-to-delete-a-persona" rel="nofollow noopener noreferrer" target="_blank">How to delete a persona</a>
6. <a href="https://intercom.help/solidroad/en/articles/10296277-how-to-create-simulations" rel="nofollow noopener noreferrer" target="_blank">How to create simulations</a>
7. <a href="https://intercom.help/solidroad/en/articles/10443803-how-to-create-and-manage-roles-for-simulations" rel="nofollow noopener noreferrer" target="_blank">How to create and manage roles for simulations</a>
8. <a href="https://intercom.help/solidroad/en/articles/10443823-how-to-manage-teams-for-simulations" rel="nofollow noopener noreferrer" target="_blank">How to manage teams for simulations</a>
9. <a href="https://intercom.help/solidroad/en/articles/10443010-how-to-configure-simulation-attempts-for-learners" rel="nofollow noopener noreferrer" target="_blank">How to configure simulation attempts for learners</a>
10. <a href="https://intercom.help/solidroad/en/articles/10522248-how-to-change-and-manipulate-the-difficulty-of-a-simulation" rel="nofollow noopener noreferrer" target="_blank">How to change and manipulate the difficulty of a simulation</a>

Assignments (Training) and Assessments (Hiring)

<a href="https://intercom.help/solidroad/en/articles/10365012-how-to-create-an-assignment" rel="nofollow noopener noreferrer" target="_blank">How to create an assignment</a>

<a href="https://intercom.help/solidroad/en/articles/10443934-how-to-add-learning-content-to-an-assignment" rel="nofollow noopener noreferrer" target="_blank">How to add learning content to an assignment</a>

<a href="https://intercom.help/solidroad/en/articles/10443956-how-to-set-advanced-settings-for-an-assignment" rel="nofollow noopener noreferrer" target="_blank">How to set advanced settings for an assignment</a>

<a href="https://intercom.help/solidroad/en/articles/10443863-how-to-edit-or-delete-an-assignment" rel="nofollow noopener noreferrer" target="_blank">How to edit or delete an assignment</a>

<a href="https://intercom.help/solidroad/en/articles/10370868-how-to-create-assessments-for-hiring" rel="nofollow noopener noreferrer" target="_blank">How to create assessments for hiring</a>

1. <a href="https://intercom.help/solidroad/en/articles/10365012-how-to-create-an-assignment" rel="nofollow noopener noreferrer" target="_blank">How to create an assignment</a>
2. <a href="https://intercom.help/solidroad/en/articles/10443934-how-to-add-learning-content-to-an-assignment" rel="nofollow noopener noreferrer" target="_blank">How to add learning content to an assignment</a>
3. <a href="https://intercom.help/solidroad/en/articles/10443956-how-to-set-advanced-settings-for-an-assignment" rel="nofollow noopener noreferrer" target="_blank">How to set advanced settings for an assignment</a>
4. <a href="https://intercom.help/solidroad/en/articles/10443863-how-to-edit-or-delete-an-assignment" rel="nofollow noopener noreferrer" target="_blank">How to edit or delete an assignment</a>
5. <a href="https://intercom.help/solidroad/en/articles/10370868-how-to-create-assessments-for-hiring" rel="nofollow noopener noreferrer" target="_blank">How to create assessments for hiring</a>

<a href="https://intercom.help/solidroad/en/articles/10371199-how-to-view-hiring-reporting" rel="nofollow noopener noreferrer" target="_blank">How to view hiring reporting</a>

<a href="https://intercom.help/solidroad/en/articles/10371174-how-to-auto-score-live-customer-conversations-quality" rel="nofollow noopener noreferrer" target="_blank">How to auto-score live customer conversations – Quality</a>

<a href="https://intercom.help/solidroad/en/articles/10364967-how-to-view-training-reporting" rel="nofollow noopener noreferrer" target="_blank">How to view training reporting</a>

<a href="https://intercom.help/solidroad/en/articles/10365760-learner-profiles-training" rel="nofollow noopener noreferrer" target="_blank">Learner profiles – training</a>

<a href="https://intercom.help/solidroad/en/articles/10443875-how-to-customize-reports-by-date-range" rel="nofollow noopener noreferrer" target="_blank">How to customize reports by date range</a>

<a href="https://intercom.help/solidroad/en/articles/10443892-how-to-export-training-data-to-csv" rel="nofollow noopener noreferrer" target="_blank">How to export training data to CSV</a>

<a href="https://intercom.help/solidroad/en/articles/10443920-how-to-analyze-training-statistics" rel="nofollow noopener noreferrer" target="_blank">How to analyze training statistics</a>

1. <a href="https://intercom.help/solidroad/en/articles/10371199-how-to-view-hiring-reporting" rel="nofollow noopener noreferrer" target="_blank">How to view hiring reporting</a>
2. <a href="https://intercom.help/solidroad/en/articles/10371174-how-to-auto-score-live-customer-conversations-quality" rel="nofollow noopener noreferrer" target="_blank">How to auto-score live customer conversations – Quality</a>
3. <a href="https://intercom.help/solidroad/en/articles/10364967-how-to-view-training-reporting" rel="nofollow noopener noreferrer" target="_blank">How to view training reporting</a>
4. <a href="https://intercom.help/solidroad/en/articles/10365760-learner-profiles-training" rel="nofollow noopener noreferrer" target="_blank">Learner profiles – training</a>
5. <a href="https://intercom.help/solidroad/en/articles/10443875-how-to-customize-reports-by-date-range" rel="nofollow noopener noreferrer" target="_blank">How to customize reports by date range</a>
6. <a href="https://intercom.help/solidroad/en/articles/10443892-how-to-export-training-data-to-csv" rel="nofollow noopener noreferrer" target="_blank">How to export training data to CSV</a>
7. <a href="https://intercom.help/solidroad/en/articles/10443920-how-to-analyze-training-statistics" rel="nofollow noopener noreferrer" target="_blank">How to analyze training statistics</a>

If you have any further questions or need assistance, please refer to our support resources or contact the Solidroad team via the 'Get Help' tab within the platform.

Solidroad Admin Guide: manage users, set up simulations, assign work, and use reports—step-by-step help in one place.

Getting Started: Quick links

Find answers and get help from Intercom Support and Community Experts

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