Solidroad

<a href="https://intercom.help/solidroad/en/articles/10367640-how-to-manage-users" target="_blank" rel="nofollow noopener noreferrer">How to manage users | Solidroad Help Center</a>

<a href="https://intercom.help/solidroad/en/articles/10365770-how-to-create-groups-teams-and-learner-roles" target="_blank" rel="nofollow noopener noreferrer">How to create groups, teams, and learner roles | Solidroad Help Center</a>

1. <a href="https://intercom.help/solidroad/en/articles/10367640-how-to-manage-users" target="_blank" rel="nofollow noopener noreferrer">How to manage users | Solidroad Help Center</a>
2. <a href="https://intercom.help/solidroad/en/articles/10367640-how-to-manage-users" target="_blank" rel="nofollow noopener noreferrer">How to manage users | Solidroad Help Center</a>
3. <a href="https://intercom.help/solidroad/en/articles/10365770-how-to-create-groups-teams-and-learner-roles" target="_blank" rel="nofollow noopener noreferrer">How to create groups, teams, and learner roles | Solidroad Help Center</a>

Scorecard, Persona and Simulation Management

<a href="https://intercom.help/solidroad/en/articles/10364877-how-to-create-a-scorecard" target="_blank" rel="nofollow noopener noreferrer">How to create a scorecard | Solidroad Help Center</a>

<a href="https://intercom.help/solidroad/en/articles/10443836-how-to-create-and-manage-scorecards-for-simulations" target="_blank" rel="nofollow noopener noreferrer">How to create and manage scorecards for simulations | Solidroad Help Center</a>

<a href="https://intercom.help/solidroad/en/articles/10366437-how-to-create-a-persona-for-simulation" target="_blank" rel="nofollow noopener noreferrer">How to create a persona for simulation | Solidroad Help Center</a>

<a href="https://intercom.help/solidroad/en/articles/10443765-how-to-edit-a-persona" target="_blank" rel="nofollow noopener noreferrer">How to edit a persona | Solidroad Help Center</a>

<a href="https://intercom.help/solidroad/en/articles/10443794-how-to-delete-a-persona" target="_blank" rel="nofollow noopener noreferrer">How to delete a persona | Solidroad Help Center</a>

<a href="https://intercom.help/solidroad/en/articles/10296277-how-to-create-simulations" target="_blank" rel="nofollow noopener noreferrer">How to create simulations | Solidroad Help Center</a>

<a href="https://intercom.help/solidroad/en/articles/10443803-how-to-create-and-manage-roles-for-simulations" target="_blank" rel="nofollow noopener noreferrer">How to create and manage roles for simulations | Solidroad Help Center</a>

<a href="https://intercom.help/solidroad/en/articles/10443823-how-to-manage-teams-for-simulations" target="_blank" rel="nofollow noopener noreferrer">How to manage teams for simulations | Solidroad Help Center</a>

<a href="https://intercom.help/solidroad/en/articles/10443010-how-to-configure-simulation-attempts-for-learners" target="_blank" rel="nofollow noopener noreferrer">How to configure simulation attempts for learners | Solidroad Help Center</a>

<a href="https://intercom.help/solidroad/en/articles/10522248-how-to-change-and-manipulate-the-difficulty-of-a-simulation" target="_blank" rel="nofollow noopener noreferrer">How to change and manipulate the difficulty of a simulation | Solidroad Help Cent</a>

1. <a href="https://intercom.help/solidroad/en/articles/10364877-how-to-create-a-scorecard" target="_blank" rel="nofollow noopener noreferrer">How to create a scorecard | Solidroad Help Center</a>
2. <a href="https://intercom.help/solidroad/en/articles/10443836-how-to-create-and-manage-scorecards-for-simulations" target="_blank" rel="nofollow noopener noreferrer">How to create and manage scorecards for simulations | Solidroad Help Center</a>
3. <a href="https://intercom.help/solidroad/en/articles/10366437-how-to-create-a-persona-for-simulation" target="_blank" rel="nofollow noopener noreferrer">How to create a persona for simulation | Solidroad Help Center</a>
4. <a href="https://intercom.help/solidroad/en/articles/10443765-how-to-edit-a-persona" target="_blank" rel="nofollow noopener noreferrer">How to edit a persona | Solidroad Help Center</a>
5. <a href="https://intercom.help/solidroad/en/articles/10443794-how-to-delete-a-persona" target="_blank" rel="nofollow noopener noreferrer">How to delete a persona | Solidroad Help Center</a>
6. <a href="https://intercom.help/solidroad/en/articles/10296277-how-to-create-simulations" target="_blank" rel="nofollow noopener noreferrer">How to create simulations | Solidroad Help Center</a>
7. <a href="https://intercom.help/solidroad/en/articles/10443803-how-to-create-and-manage-roles-for-simulations" target="_blank" rel="nofollow noopener noreferrer">How to create and manage roles for simulations | Solidroad Help Center</a>
8. <a href="https://intercom.help/solidroad/en/articles/10443823-how-to-manage-teams-for-simulations" target="_blank" rel="nofollow noopener noreferrer">How to manage teams for simulations | Solidroad Help Center</a>
9. <a href="https://intercom.help/solidroad/en/articles/10443010-how-to-configure-simulation-attempts-for-learners" target="_blank" rel="nofollow noopener noreferrer">How to configure simulation attempts for learners | Solidroad Help Center</a>
10. <a href="https://intercom.help/solidroad/en/articles/10522248-how-to-change-and-manipulate-the-difficulty-of-a-simulation" target="_blank" rel="nofollow noopener noreferrer">How to change and manipulate the difficulty of a simulation | Solidroad Help Cent</a>

<a href="https://intercom.help/solidroad/en/articles/10365012-how-to-create-an-assignment" target="_blank" rel="nofollow noopener noreferrer">How to create an assignment | Solidroad Help Center</a>

<a href="https://intercom.help/solidroad/en/articles/10443934-how-to-add-learning-content-to-an-assignment" target="_blank" rel="nofollow noopener noreferrer">How to add learning content to an assignment | Solidroad Help Center</a>

<a href="https://intercom.help/solidroad/en/articles/10443956-how-to-set-advanced-settings-for-an-assignment" target="_blank" rel="nofollow noopener noreferrer">How to set advanced settings for an assignment | Solidroad Help Center</a>

<a href="https://intercom.help/solidroad/en/articles/10443863-how-to-edit-or-delete-an-assignment" target="_blank" rel="nofollow noopener noreferrer">How to edit or delete an assignment | Solidroad Help Center</a>

<a href="https://intercom.help/solidroad/en/articles/10370868-how-to-create-assessments-for-hiring" target="_blank" rel="nofollow noopener noreferrer">How to create assessments for hiring | Solidroad Help Center</a>

1. <a href="https://intercom.help/solidroad/en/articles/10365012-how-to-create-an-assignment" target="_blank" rel="nofollow noopener noreferrer">How to create an assignment | Solidroad Help Center</a>
2. <a href="https://intercom.help/solidroad/en/articles/10443934-how-to-add-learning-content-to-an-assignment" target="_blank" rel="nofollow noopener noreferrer">How to add learning content to an assignment | Solidroad Help Center</a>
3. <a href="https://intercom.help/solidroad/en/articles/10443956-how-to-set-advanced-settings-for-an-assignment" target="_blank" rel="nofollow noopener noreferrer">How to set advanced settings for an assignment | Solidroad Help Center</a>
4. <a href="https://intercom.help/solidroad/en/articles/10443863-how-to-edit-or-delete-an-assignment" target="_blank" rel="nofollow noopener noreferrer">How to edit or delete an assignment | Solidroad Help Center</a>
5. <a href="https://intercom.help/solidroad/en/articles/10370868-how-to-create-assessments-for-hiring" target="_blank" rel="nofollow noopener noreferrer">How to create assessments for hiring | Solidroad Help Center</a>

<a href="https://intercom.help/solidroad/en/articles/10371199-how-to-view-hiring-reporting" target="_blank" rel="nofollow noopener noreferrer">How to view hiring reporting | Solidroad Help Center</a>

<a href="https://intercom.help/solidroad/en/articles/10371174-how-to-auto-score-live-customer-conversations-quality" target="_blank" rel="nofollow noopener noreferrer">How to auto-score live customer conversations – Quality | Solidroad Help Center</a>

<a href="https://intercom.help/solidroad/en/articles/10364967-how-to-view-training-reporting" target="_blank" rel="nofollow noopener noreferrer">How to view training reporting | Solidroad Help Center</a>

<a href="https://intercom.help/solidroad/en/articles/10365760-learner-profiles-training" target="_blank" rel="nofollow noopener noreferrer">Learner profiles – training | Solidroad Help Center</a>

<a href="https://intercom.help/solidroad/en/articles/10443875-how-to-customize-reports-by-date-range" target="_blank" rel="nofollow noopener noreferrer">How to customize reports by date range | Solidroad Help Center</a>

<a href="https://intercom.help/solidroad/en/articles/10443892-how-to-export-training-data-to-csv" target="_blank" rel="nofollow noopener noreferrer">How to export training data to CSV | Solidroad Help Center</a>

<a href="https://intercom.help/solidroad/en/articles/10443920-how-to-analyze-training-statistics" target="_blank" rel="nofollow noopener noreferrer">How to analyze training statistics | Solidroad Help Center</a>

1. <a href="https://intercom.help/solidroad/en/articles/10371199-how-to-view-hiring-reporting" target="_blank" rel="nofollow noopener noreferrer">How to view hiring reporting | Solidroad Help Center</a>
2. <a href="https://intercom.help/solidroad/en/articles/10371174-how-to-auto-score-live-customer-conversations-quality" target="_blank" rel="nofollow noopener noreferrer">How to auto-score live customer conversations – Quality | Solidroad Help Center</a>
3. <a href="https://intercom.help/solidroad/en/articles/10364967-how-to-view-training-reporting" target="_blank" rel="nofollow noopener noreferrer">How to view training reporting | Solidroad Help Center</a>
4. <a href="https://intercom.help/solidroad/en/articles/10365760-learner-profiles-training" target="_blank" rel="nofollow noopener noreferrer">Learner profiles – training | Solidroad Help Center</a>
5. <a href="https://intercom.help/solidroad/en/articles/10443875-how-to-customize-reports-by-date-range" target="_blank" rel="nofollow noopener noreferrer">How to customize reports by date range | Solidroad Help Center</a>
6. <a href="https://intercom.help/solidroad/en/articles/10443892-how-to-export-training-data-to-csv" target="_blank" rel="nofollow noopener noreferrer">How to export training data to CSV | Solidroad Help Center</a>
7. <a href="https://intercom.help/solidroad/en/articles/10443920-how-to-analyze-training-statistics" target="_blank" rel="nofollow noopener noreferrer">How to analyze training statistics | Solidroad Help Center</a>

If you have any further questions or need assistance, please refer to our support resources or contact the Solidroad team via the 'Get Help' tab within the platform.

Welcome to the Solidroad Admin Help Articles! This guide helps administrators manage users, configure simulations, handle assignments, and use reporting tools. Follow the quick links below for step-by-step instructions.

Getting Started - Quick links

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.