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Solidroad Admin Guide: manage users, set up simulations, assign work, and use reports—step-by-step help in one place.

Updated this week

User Management

  1. How to manage users

  2. How to manage users

  3. How to create groups, teams, and learner roles

Scorecard, Persona, and Simulation Management

  1. How to create a scorecard

  2. How to create and manage scorecards for simulations

  3. How to create a persona for simulation

  4. How to edit a persona

  5. How to delete a persona

  6. How to create simulations

  7. How to create and manage roles for simulations

  8. How to manage teams for simulations

  9. How to configure simulation attempts for learners

  10. How to change and manipulate the difficulty of a simulation

Assignments (Training) and Assessments (Hiring)

  1. How to create an assignment

  2. How to add learning content to an assignment

  3. How to set advanced settings for an assignment

  4. How to edit or delete an assignment

  5. How to create assessments for hiring

Reporting and Analytics

  1. How to view hiring reporting

  2. How to auto-score live customer conversations – Quality

  3. How to view training reporting

  4. Learner profiles – training

  5. How to customize reports by date range

  6. How to export training data to CSV

  7. How to analyze training statistics

If you have any further questions or need assistance, please refer to our support resources or contact the Solidroad team via the 'Get Help' tab within the platform.

Related Articles
How to create simulations
How to create an assignment
How to create assessments for hiring
How to view hiring reporting
How to change the difficulty of a simulation
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