Solidroad

Training

Learn how to create and manage personas by setting details, attributes, voice, and avatar for your simulations.

How to build personas for simulations

Personas

Learn how to create and manage assignments in Solidroad, including tasks, content, due dates, scores, and certification settings.

How to create an assignment

Learn how to update or delete assignments in your admin account with these simple steps.

How to edit or delete an assignment

Learn how to set start dates, attempt limits, scores, and more to customize your assignment with advanced settings.

How to set advanced settings for an assignment

AI-powered roleplay training for sales and support

Assignments

Learn how to access training reports in Solidroad to track progress, performance, and key metrics for better training insights.

How to view training reporting

This manual explains how to access and view detailed profiles of learners in Solidroad. You’ll also learn how to track individual progress; review completed simulations and monitor performance metrics to…

Learner profiles – training

This manual will help you understand how to analyse the data presented in the training reports, including simulations completed, average scores, and total training time

How to analyze training statistics

This manual will help you customise the date range for training reports, allowing you to view data for a specific period.

How to customize reports by date range

This guide will show you how to export training data to a CSV file for further analysis or reporting purposes.

How to export training data to CSV

Analyze training performance across your teams

Reporting

Find answers and get help from Intercom Support and Community Experts

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