Solidroad

Training

This manual will guide you through creating and managing assignments in Solidroad, including defining details, assigning tasks, adding content, and configuring settings like due dates, passing scores, and certification to…

How to create an assignment

This guide will walk you through the steps to modify or remove an assignment in your admin account. Whether you need to update the details or completely delete an assignment,…

How to edit or delete an assignment

This guide outlines the steps to enhance your assignments with interactive learning content. Follow these simple instructions to add simulations, save your work, and make your assignments live for an…

How to add learning content to an assignment

This guide covers how to set advanced parameters for your assignment. Follow these steps to customize start dates, attempt limits, passing scores, and more, ensuring your assignment meets your specific…

How to set advanced settings for an assignment

AI-powered roleplay training for sales and support

Assignments

This guide will show you how to create, customize, and manage personas for simulations, including defining details, selecting attributes, and adjusting features like voice and avatar.

How to create a persona for simulation

This guide helps you modify personas for simulations, ensuring they fit your training needs. You can edit any persona detail, from their traits to their avatar and voice.

How to edit a persona

If you need to remove a persona from your system, follow these steps:

How to delete a persona

Personas

This manual explains how to access and review training reports in Solidroad. You’ll learn to track learner progress, performance, and key metrics to evaluate training effectiveness and make informed decisions.

How to view training reporting

This manual explains how to access and view detailed profiles of learners in Solidroad. You’ll also learn how to track individual progress; review completed simulations and monitor performance metrics to…

Learner profiles – training

This manual will help you understand how to analyse the data presented in the training reports, including simulations completed, average scores, and total training time

How to analyze training statistics

This manual will help you customise the date range for training reports, allowing you to view data for a specific period.

How to customize reports by date range

This guide will show you how to export training data to a CSV file for further analysis or reporting purposes.

How to export training data to CSV

Analyze training performance across your teams

Reporting

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Track the progress of all tickets related to your company.

Tickets portal.

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