Follow the steps below to view training reports:
Log in to your Solidroad admin account and click the 'Home' tab. From there, select 'View Reports' to access training statistics. Alternatively, click the 'Training' tab and select 'Reporting.'
2. On the upper left-hand side of the Reporting page, you will see statistical data for Simulations Completed, Average Score, and Total Training Time, each corresponding to a graph beside them. On the right side, filters and tabs allow you to view customised and specific training reports.
i. Simulations Completed – Click this tab to view a graphical representation of simulations completed by all users in your organisation.
ii. Average score – This tab displays the average score of all users in your organisation.
iii. Total training time – This tab shows the total time users in your organisation spend on their simulations.
Note: You can use the filters in the upper-right corner of the page to customise the graphs for simulations completed, average score, and total training time. When you hover your cursor over the dots on the graph, a pop-up box will appear with additional details.
3. The filters in the upper right-hand corner of the Reporting page allow you to:
i. Customize the Date Range – Select from 7 days, 14 days, or 30 days, or use the 'Custom' tab to choose specific dates. The selected dates will appear on the X-axis of the graph.
ii. Apply Dropdown Filters – Use filters like 'Filter by Learner,' 'Filter by Channel,' 'Filter by Group,' and 'Filter by Scorecard' to modify the trends in the graph according to your selections.
4. The lower part of the reporting page shows all the data the graph represents. This data will update according to the filters you apply.
5. You can export the data to a CSV file by clicking the 'Export' tab.
i. After clicking the 'Export' tab, a pop-up window will appear where you can customise the data to be exported. Note that you cannot change the period within the window; you must return to the date filters to adjust the dates.
ii. After clicking the 'Export Data' button, you will receive an email with a link to download the files.
iii. Once the files are downloaded, you can view and use the data as needed.
Now that you know how to view and customise training reports, you can easily track learner progress and performance to make informed decisions.
If you have any further questions or need assistance, please refer to our support resources or contact the Solidroad team via the 'Get Help' tab within the platform.
User manual definition of terms:
Average Score: The overall score is calculated by averaging the results of all simulations completed during training. It helps track learner performance and progress.
Simulation: A virtual replica of real-world scenarios used for training, practice, or testing without the risks or costs of real-life situations.
Statistical Data: Key metrics and insights that summarise learner performance, progress, and engagement, helping to assess the effectiveness of the training.
Scorecard: A tool for users to track performance, monitor progress, and get feedback during AI simulations.
Channel: A tool for delivering training and interacting within AI simulations. Learners can choose phone, email, chat, or video for a personalised experience.
Group: A set of learners organised for collaborative training and performance tracking.
CSV File: A file format for exporting data, which can be opened in spreadsheet programs like Excel or Google Sheets.
Date Range: The selected period used to filter and display report data, which can be customised to show data from the past 7, 14, or 30 days or specific dates.