Solidroad + Guru Integration Guide

Last updated: July 17, 2026

Connect your Guru knowledge base to Solidroad so your scorecards and simulations can draw on your team's verified cards. This guide walks you through connecting Guru and choosing what Solidroad can access.

Before you start: You'll need a Guru admin account to authorise the connection, and a Solidroad user role with permission to manage integrations.

What the Guru integration does

The Guru integration gives Solidroad read access to your Guru cards and collections. Solidroad uses this content to:

  • Ground QA scoring in your verified knowledge, so accuracy checks reflect what your team should actually say

  • Build more realistic simulations and training scenarios from your own documentation

  • Keep evaluations aligned with your latest guidance as your cards are updated and re-verified

Step 1: Turn on the Guru integration

Enable Guru from within Solidroad so it can request access to your knowledge base.

What to do:

  1. Log in to Solidroad.

  2. Go to the Integrations tab in the bottom-left corner of the main navigation.

  3. Find Guru and toggle it on.

Step 2: Authorise and select collections

Approve Solidroad's access and choose which content it can read.

What to do:

  1. When the access prompt appears, sign in to Guru with an admin account (or paste your Guru API credentials if prompted).

  2. Select the collections you want to share with Solidroad.

  3. Confirm access. You'll return to Solidroad, where the toggle now shows as active.

Why it matters: Solidroad only reads the collections you share. Grant access to the knowledge you want reflected in scoring and simulations — and leave sensitive collections unshared.

Step 3: Confirm your content is available

Check that the right knowledge base content has synced.

What to do:

  1. Return to the Integrations tab and confirm the Guru toggle is active.

  2. When building a scorecard or simulation, confirm your Guru content is available as a source.

Keeping content up to date

Solidroad reads from your live Guru cards, so verified updates flow through to future evaluations and simulations. If you add new collections later, revisit Step 2 to share them.

Troubleshooting

  • No Guru toggle in the Integrations tab? Confirm your Solidroad user role has integration permissions.

  • Authorisation failed? Make sure you're logged into the correct Guru admin account and your API credentials are valid.

  • A collection isn't showing up? Re-open the Guru authorisation and confirm that collection has been shared with Solidroad.

Now that Guru is connected, your scorecards and simulations can draw on your verified knowledge base — keeping QA and training aligned with your latest guidance.

If you have any further questions or need assistance, please refer to our support resources or contact the Solidroad team via the Get Help tab within the platform.